Luke K.
awesome awesome awesome!!! well worth the wait!!!!
Ryan L.
Great product and excellent customer service. Despite the multiple change orders that I made after ordering, which led to an error on the hat, Russell, whom I believe is the owner, made it right and sent out a replacement immediately. I am already placing additional orders for other member of my department.
George B.
Very content and satisfied with what I received! You can definitely tell a lot of hard work is put into making these hats. Would recommend to anyone!
George B.
Hat looks and fits great
Miguel C.
Great quality and service. Just a bad a$$ product.
Thanks!
MC
Brent B.
Great hat. Never received my other hat I ordered
Walker C.
Really like the hat
Adam T.
Great hat! Looks great, fits great!
Time frame from order to receiving custom order was just shy of 3 weeks. Will definitely order more hats
Mitch H.
The hat is great. Looks good,fits good an it feels good
Peter C.
Great looking cap. Made well and fits just right. Highly recommend.
Jeremy B.
Very easy to design, and the price was very reasonable for a custom hat! Was extremely happy with how the hat turned out when I received it! Excited to wear as an alternative duty hat!
Dillon B.
Great hat and even better all around company! Will order again
Thomas G.
Learned from a brother BC about his personal hat and had to have me one!!! Love my personal hat!!!
Matthew L.
Great quality hats that look even better!
Matthew L.
Again, awesome product! This is my second multiple hat order & just like the first order, I received quality made good looking hats!
Andrew M.
Amazing quality. Definitely will be ordering more.
Tim C.
Everything is as advertised, it looks identical to what I made on the website!! Third hat I've ordered and won't be the last!!
Frank F.
I couldn't be happier with my order of 8 hats for my station!! Initially, we had a small hiccup with our order, but with one phone call, it all got sorted out, and the customer service was unbelievable. We are already taking a count for our second order!
Zachary S.
Awesome Quality, Great Fit, 10/10 Highly Recommend!
Cecil C.
My first hat the lettering was off. They fixed it and sent me a new one. I appreciate there service and will get more gear.
Joshua G.
Great fit and quality. Thanks for keeping the crew looking sharp
William T.
The hat turned out great! Looks better than the pictures on the website.
Richard B.
Great fitting hats. The turnaround time was quicker than expected. Awesome product I highly recommend.
Thanks
James H.
Great looking product that is also comfortable. Only issue is that I am located near your base of operations and would rather pick it up then have to pay shipping.
Brandon M.
I bought this hat for my Brother in-law who is a firefighter and when he got it he was overwhelmed. Loves the hat and was going to see if he could get permission to wear it on shift even.
Matthew K.
Quick turnaround. Great product.
Paten M.
Excellent hat. Fits great and looks good. Craftsmanship with the patch is very good.
john m.
Quality products and quick turnaround time!!
Aaron C.
The navy SnapBacks turned out great, as I expected they would. Wore to the station the first day and now everybody wants one! No flaws in the cap.
Timothy B.
Awesome product. 2nd time ordering from this company. Half my department recently purchased a hat from here.
Brian H.
Great service and communication
Kevin M.
I have been a firefighter for 18 years, Number 4, on Squad 4. Purchased 5 hats for my squad. First for the Captain, one for a recruit who is starting Feb 1st, a fellow firefighter and one set to retire. These guys loves the hats quality, look and design. Thanks so much for Essex Station 3, SQUAD 4
Kevin Mutterback.
Troy J.
Excellent quality , good fit now I have to order more for the Engine company!!!
Ryan A.
Better than expected. The hat fits great and i see my crew wear them very frequently. Highly recommend.
Timothy K.
Completely satisfied
Cornelius B.
Great quality… better than I expected!
David H.
We ordered 25 hats for our department, they came out just as expected! In fact, we received them slightly earlier than expected, which was a nice bonus. The brothers really take pride in their work and it shows. We will be ordering from West Broad in the future!
Joshua B.
Hat fits and feels great, and looks even better
Brian W.
Great product and a great company. As a first responder I love great products from our line of work and a company run by first responders
Radik S.
Station 12 PCFR loves our hats!!!
Todd S.
I think they're great looking hot great quality and fast turnaround this was our second order thank you.
Jeff D.
I actually really like the hat. Trying to get the rest of my crew to buy one for their corresponding unit. Chief hasn’t said anything, so he apparently likes them.
I have only 1 issue. Your size chart doesn’t show actual sizes, so I went by what I normally wear. The lg/xl is too big. Doesn’t fit the way I like it. Look at buying the correct size later
Matt S.
The crew loves their hats! We will definitely order more!
Brandon W.
Great quality hat
Trey K.
Great fit and quality embroidery. Quick turnaround as well.
Adam M.
Hat is awesome! Great quality! I’m holding out hoping that they will start to allow more characters on the hats but either way awesome hat and I will be ordering more regardless.
Michael C.
Very nice different hat!
Ezra S.
This is my second hat and I love the sense of pride put behind representing your station. I was bummed that it was not a Richardson hat, and I was not able to get my last name on this on. Overall loving the hats. Ordering in the future for sure!
Anthony L.
Great fit, awesome quality!
Robert Shi
Awesome - as always!!!!
This is my 3rd order. One order was personal & two were big orders for my department. Each time the product and service have been great. Plus, our firefighters love the hats!!!
Donald Foster
Awesome Hats!
My crew loves the hats. The hats are very well made, I will be ordering more of them.
Coleman Gavel
Great quality!
Anthony Bryant
Great looking hat,I probably should have ordered a bigger hat my head is a bigger than average. This logo on front was very well made,I would order another one
Matthew Going
Great look!
Had a department wife order, fulfilled on time and looked great! They were a hit!
Angelo Notsinneh
Awesome
Thank y’all.. good product
Scott Weichler
Navy Hose Hat
Love my new hat! Exactly as I wanted. Nothing but compliments from the guys at the firehouse. Great job West Broad Apparel!
james williams
Love the hats...just one thing
I really do love the hats just the size for L-XL is a little tight for most people...wish you had a another size bigger but I really do love the hats.
Kalab Evans
Excellent Hat
I love the hat. I had an idea that I'd like to be able to change out the passport on the front when I'm assigned to different trucks at my department. That'll be a work in progress, but this hat is great
Mike Schriner
Great Hat!
Love the hat and the quick shipping!
Zac Sadler
Very Happy
Worth the wait! Looks great on. Overall a solid product. Could not be happier.
john jewell
Love it!!
Couldn’t wait to get it in. It was just what I expected, super excited. All the guys at the station were on their phones designing their hat when they saw mine.
Manuel Fuentes
Fantastic Hat
The quality of this hat is amazing. I will definitely be purchasing from them again.
Brad Kane
Great hats
Hats turned out better than I thought. Great hats will definitely be a return customer
Andrew Vaccaro
ORDER NOW
Awesome quality & appearance! I love both items so much I just ordered two more. Great customer service. Was a very pleasant experience.
Eric Barnwell
Awesome Hat
Great job. Clean embroidery. Awesome fit.
Thanks
Anntonio Auteri
A+
Quality of this hat is unreal. Definitely my number 1 hat right now. Thank you guys
Johnny Hill
Great hat!
The hat is great! Looks good and would recommend. I would have given 5 stars, but I had ordering issues. When trying to add writing to the back of the hat, it would let me put everything in, but it wouldn't accept it on the order. Also when ordering it for some reason switched from flex fit hat back to snap back style, which I don't like to wear. Looks good, just not what I tried to order.
Brett Proctor
Fireman paramedic
Outstanding. Took a little while to get but I understand being busy around the holidays. Worth the wait. A larger order may be coming shortly for the rest of the fellas. Thanks
Johnny Lewellen
Nice hat!
Very nice well made hat! Looks great and fits great. Multiple people at my department want these now!
Andrew Welk
Great hat!!
Great workmanship, great product, love it!!
James R McCartin
Awesome
Great quality product. Thanks.
Roger Perdew
Customized Hat
I’m very happy with the hat. It is made of great material. It looks great and fits nicely.
ryan love
Great hats!!
Bought the hats for my crew as a Christmas present. The hats look great. It gives a sense of pride and ownership.
Dan Foli
Perfect
Hat was perfect, great quality now all the guys at my station want one. No complaints very satisfied
Ricardo Ramirez
Awesome hats
Hays are very nice
Kristopher Shelor-Bourne
Excellent hats
Excellent hats will definitely be purchasing from these folks again!!!!
Jason Morgan
Awesome
This was my second hat and it didn’t disappoint
Tim Brown
Excellent
Received my ball cap and love it. Quality work. Now use this hat as a duty cap
Mike Bruzdzinski
Awesomely
Very nice hat
Mark Schmitt
Great Customer Service and Great Hats
I have two reviews. One for Customer Service and one for the hats themselves.
Best Customer Service ever! First order came in wrong. I got mesh back hats instead of solid back hats. Received the hats on Christmas Eve and fired off the email as soon as I saw the problem. I figured I would not hear anything until at least after Christmas and maybe not until after the New Year. Boy was I wrong! 30 minutes later I get a phone call from the owner of the company apologizing for the mistake and wanting to know what I wanted them to do to correct it. Talk about service! One week later I had replacement hats. I am now a customer for life!
The hats are outstanding! The quality of the embroidery and the hose panel is superb! I've gotten many compliments on them as they are so different. You won't be disappointed!
Jay Sanders
Engine 15 hat
Great workmen’s ship, awesome product this was a gift for a co worker and he’s very happy with it.
Craig Sellers
Very Satisfied!
Hats came in a timely fashion exactly like I had ordered them. Quality materials.
Jim Boyd
Very nice hats
Opened my hats today and WOW! The guys on my shift are going to be excited! Look even better in person then on the website as I was making them!
Ryan Parduhn
Bad ass!
I support and will promote this company all day everyday, thx Joe
Paul Tice
Great quality
Good looking hat. Very clean!
Lellis
I've been sitting on the decision to make a hat for a while now, and was slightly concerned with how it would look, but navigating the customization part was super easy and quick! Even better than I expected. The hat arrived pretty quick, and I've even had a few others from different departments ask me where to get one!
Great product, great work!
michael hayes
nice hats ty
Nicholas Locorriere
Great fit and a quality hat. As I look at it up close I can tell one letter is smaller then the rest. It’s a small compliant and I’m overall happy with the product.
David Rad
Awesome hat
Great product and craftsmanship! Fast production and delivery. Will definitely be ordering more for station gifts!
Hunter Taylor
Hose hat
My custom hat came out better than I anticipated. High quality work. Couldn't be happier with my purchase.
Christopher Huff
Excellent
Easy to order. Quick shipping. Arrived as ordered. Good quality hat.
Chris Sauls
Great Product!
Guys on shift love them!
Seve Gonzalez
Awesome product!
Quality hats! Will be riding more. Keeping up the great work
Dustin Wright
Been through a lot already
I have had this hat through the Washington wildfires and it has held up great comfortable and easy to wash!!! 100% a recommended for firefighters around the world!!!
Nate Mansfield
Thanks for the hats
Hats look great very professional
Travis Hocq
Awesome
The hat is awesome, and represents my department well.